Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local shipping service and might like to terminate your order, first check your e-mail and/or spam filter this means you clicked about the correct shipping address and/or LINK. Once this offers been done, if you are continue to interested in continuing, basically answer the email with the information on your request and you should greatly appreciate any kind of assistance you might offer. For technical issues, you may need to make contact with customer support via their own contact number: (Toll Free). Alternatively, if an individual have any other questions, you may send us an email and all of us will do our utmost to be able to assist you.
Your package deal appear at your door within more effective to ten functioning days. Please note that shipping times may possibly vary from 1 courier company to another. It is therefore, constantly preferable to purchase with a trustworthy company. To assist ensure your package deal arrives safely, we always advise that will you sign your own parcel’s “Thanks With regard to Sending” section in order to arrives. Your nearby delivery services usually are required to plainly display this signature confirmation on almost all sent items, including Element Vape products.
Once your parcel has arrived at your door, you will have to collect this as soon since possible. This is usually normally done by completing a self-addressed, stamped envelope with your return tackle and tracking quantity. Upon arrival, keep your unit is fully charged and well prepared to begin using this immediately. Do not wait for your Component Vape product in order to warm up; it can not be stressed adequate, especially in the case associated with rechargeable batteries.
As defined inside the above section, when shipping to be able to UK residents, shipping and delivery will be facilitated by among our countrywide network of courier companies, such since DPD, FED FORMER MATE or UPS — but please enable for additional charges to be obtained into consideration whenever placing your purchase. Customers located inside the Republic of Ireland are not allowed to buy online. Within most cases, clients located within the particular Republic of Ireland will be unable to purchase the product by using credit playing cards or free e cards. All of us are currently experiencing some issues along with credit card fraud in Europe as well as in certain instances, payments made applying these methods may be declined or even reversed. In addition, all deliveries to EU customers may possibly be susceptible to fees and import tasks.
Any time shipping internationally, please note that traditions procedures are extremely time-consuming and often require the assistance of a great independent customs agent. In the circumstance of an imported product, delivery occasions will be based mostly on your courier’s international delivery support and transit times may greatly exceed our internal delivery estimates. Should you be not sure of expected flow times, please contact us immediately. Global orders will typically arrive within 3 to 5 business days after Vape Pen payment has been received.
For all questions relating to this matter, you should note that questions should be directed towards our company headquarters. Should an individual need for making changes or inquire regarding our services in general, you may do so from anytime during company hours, Monday via Friday, except Sunday, Wednesday, and Thursday. Should you have any other questions, you can possibly contact our client service team or even one of our own sales representatives at the main office. In case you prefer to place your order online, you are delightful to visit internet site and follow the particular simple instructions supplied. All billing plus ordering information will certainly be provided from the click associated with a button.
As always, we strongly recommend that all requests be paid for in full before delivery or delivery regarding products. Any modifications to shipping or even delivery policies is going to be clearly indicated on receipt of repayment. In the occasion of a defect in any merchandise, please contact all of us right away for a return or alternative. As long since your satisfaction is usually our most critical, we will work together with you to make positive that you possess the very best digital products available.